Custom Solutions
Your problem isn't on the list.
The services on this site cover the problems we are asked about most often. Yours may be different.
Describe the problem in your own words. We tell you honestly whether we can help.
Who it is for
Anyone with a problem that does not match a listed service.
What it aims to improve
You get a clear answer: whether we can help, what it would involve, or who else might be a better fit.
What it does
You describe the problem. We read it, ask questions if something is unclear, and reply with an assessment. If it fits, the reply includes a link to book a call.
You describe the problem
In your own words. No technical terms needed.
We read and assess it
We may come back with one or two questions.
You get an honest answer
Yes, no, or not yet, with the reason.
If it fits, we talk
You receive a link to book a 30-minute call.
What is included
- Reading and assessing your description
- A written reply with our view
- An invitation to a call if the problem fits what we do
What is not included
- A finished concept or a quotation at this stage
- Work on your systems before a scope is agreed
What you need to bring
- What happens today, and what should happen instead
- Who is affected and how often
- The tools or software involved
- Anything you have already tried
Where this service stands
A new solution designed for your situation, starting with an assessment.
Good to know before we start
- Please do not send confidential data, passwords or customer records with your description.
- Some problems are outside what we do. If so, we say it.
Questions we hear
“How much detail do you need?”
“Does the assessment cost anything?”
“What if you cannot help?”
The next step
Write to us and describe the problem. If it fits, we invite you to a call.
No preparation sheet is needed. The list under “What you need to bring” is all we ask for.